Privacy Policy
Effective Date: February 27, 2025

At BlueNovas, we take your privacy seriously. We understand the importance of protecting your personal information, and we are committed to ensuring that your privacy is safeguarded while you use our website and services. This Privacy Policy explains how we collect, use, protect, and disclose your personal information. By visiting our website and using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you interact with our website, we may collect certain types of personal and non-personal information. Personal information may include, but is not limited to, your name, email address, phone number, mailing address, and any other details that you provide to us when filling out forms or contacting us for services. We also collect non-personal information such as your IP address, browser type, device information, location, and browsing behavior through cookies and tracking technologies.

Types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Non-personal Identification Information: IP address, browser type, location data, browsing history, cookies, etc.

2. How We Use Your Information

The information we collect from you may be used in various ways, including:

  • To provide you with the services you request, such as tree planting, maintenance, or removal.
  • To respond to your inquiries or provide customer support.
  • To send you updates, newsletters, promotions, or other information related to our services that we think may interest you.
  • To improve our website’s functionality and enhance your user experience.
  • To process payments and handle transactions securely.
  • To maintain the security of our website and services.

We do not use your information for purposes other than those specified in this Privacy Policy without your prior consent.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal data. These measures include encryption of sensitive information, secure data storage, and access controls. We use industry-standard security protocols to safeguard your information during transmission and storage. However, please note that no method of online transmission or electronic storage is completely secure, and we cannot guarantee 100% security.

We also ensure that your data is only accessible to authorized personnel within our company or our trusted third-party service providers.

4. Sharing Your Information

BlueNovas does not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in running our business and offering services to you. These service providers are contractually obligated to keep your information confidential and use it solely for the purpose of providing services on our behalf.

We may share your information with third parties in the following circumstances:

  • To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • In the event of a merger, acquisition, or sale of all or part of our business, in which case your personal data may be transferred as part of the transaction.

5. Your Rights and Choices

As a user, you have certain rights over your personal information. You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal information if it is inaccurate or incomplete.
  • Request the deletion of your personal data in certain situations, such as when the data is no longer necessary for the purposes for which it was collected.
  • Opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
  • Withdraw your consent to the processing of your data, where applicable.

To exercise any of these rights, please contact us at the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience and gather information about your browsing activity. Cookies are small text files that are stored on your device when you visit our website. These cookies help us improve our website functionality, analyze site usage, and provide tailored content.

You have the option to disable cookies in your browser settings; however, please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by BlueNovas. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We recommend that you review the privacy policies of any third-party websites before sharing any personal information with them.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website or services after any changes to this policy will constitute your acceptance of those changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:
📧 Email: info@bluenovas.xyz
📞 Phone: (84-4) 38 825 029